BPO services
Everything below is delivered by trained Nexa teams with weekly quality reviews.
💬
Chat support
Real-time chat on websites and apps. Typical use: taxi, food delivery, fintech.
📞
Inbound voice
Helplines for bookings, billing and complaints with call recording and QA.
📣
Outbound calling
Lead follow-up, appointment setting and payment reminders.
✉️
Email and ticket support
Order, refund and account queries with SLA tracking.
🗂️
Data entry and processing
Forms, invoices and catalogue records with double verification.
🎯
Lead generation
Researched, verified prospect lists for your sales team.
Pricing models we offer
| Model | How it is charged |
|---|---|
| Fixed | One total price for the whole project |
| Per Seat | Rate multiplied by number of seats |
| Per Hour | Rate multiplied by billable hours |
| Monthly | Same amount every month |
| Per Record | Rate multiplied by records processed |