BPO services
Everything below is delivered by trained Nexa teams with weekly quality reviews.
Chat support
Real-time chat on websites and apps. Typical use: taxi, food delivery, fintech.
Inbound voice
Helplines for bookings, billing and complaints with call recording and QA.
Outbound calling
Lead follow-up, appointment setting and payment reminders.
Email and ticket support
Order, refund and account queries with SLA tracking.
Data entry and processing
Forms, invoices and catalogue records with double verification.
Lead generation
Researched, verified prospect lists for your sales team.